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Telesales staff
Posted in Other
4 years ago
UNICAF
Job Type
Full Time
Location
Zimbabwe
Description :
Unicaf, the leading online platform in sub-Saharan Africa offering quality higher education degree programmes in collaboration with UK, US, African and European universities, is growing and looking for Telesales staff in Harare, Zimbabwe
Main Tasks & Responsibilities
• Support and provide superior service to customers via phone
• Use questioning and listing skills that support and effective telephone conversation
• Provide customers with product and service information
• Process documents, forms and applications
• Identify and escalate priority issues
Key Competencies
• Excellent verbal and written command of the English
• Excellent conversational skills through the phone in English
• Excellent computer skills (typing skills will be considered an advantage)
• Attention to detail
• Excellent time management
• Ability to reach assigned targets
To apply
To apply
please submit your application, stating Telesales (U-ZW-CCDEC) in the subject line, with a copy of your CV by email to vacancies.callcenter@unicaf.org
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