Hyle Industrial Psychological Services

Applications are invited from suitably qualified and experienced persons to fill in the above position that has arisen in a dynamic and growing organisation in Harare.

THE JOB

Reporting to the Procurement Manager, the successful applicant will be, amoung other key challenging aspects responsible for:

· Receiving and responding to customer queries, enquiries, sales orders, quotations and

invoicing.

· Handling Customer queries and complaints and updating them on parts on back to order.

· Developing, maintaining and leveraging customer relationships

· Picking parts for customers invoiced through the front counter.

· Market activation of product/parts campaigns for brands visibility and increase sales.

· Developing new business through personal selling/telemarketing to grow market share.

· Monitoring competitor activities and competitor pricing for similar equipment.

· Maintaining record of key customer purchases for sales forecasting.

· Implementing competitive brand market positioning strategies to maximise revenue and

profitability.

· Updating customer prospection database.

· Looking-up part numbers from NGPC Parts catalogue for parts explained by customer.

· Maintaining correct parts stock order levels by implementing minimum reorder levels.

· Receiving and receipting payments made for cash parts purchases.

· Reconciling daily sales figures.

· Generating parts quotations from the system.

· Any other related duties as may be assigned from time to time.

THE PERSON

The ideal applicant should possess the following minimum qualifications and attributes:

Ø 5 ‘O’ level passes including English and Mathematics/Accounts.

Ø Min of Sales/Marketing Diploma

Ø At least 3 years’ experience in Parts Sales of agriculture and construction equipment.

Ø Clean Class 4 Driver’s License

Ø Pastel or Sage experience an added advantage.

Ø High level of professionalism in dealing with customers.