GitLab

Responsibilities

Extends that of the Manager, Sales Operations

Minimum 3 years of relevant experience and an understanding of sales and or channel operations

Be the main point of contact for the Alliance Team on any operational support they may need. This can include process design and documentation, reporting support, and QTC assistance

Assist in implementing tools and processes for both internal sales and the alliance team that focuses on improving efficiency, effectiveness, and productivity

Document and create knowledge repository of rules of engagement and policies

Work with cross functional teams/counterparts at Alliance Partners to support new initiatives

Help to ensure Alliance business is being included and properly reflected in forecasting and reporting

Requirements

BA/BS degree

Minimum 5 years of relevant experience and a solid understanding of sales operations

Strong analytical ability and able to prioritize multiple projects

Managed Deal Desk functions and an expert with CPQ tools

Deep SFDC expertise and knowledge of enterprise SaaS tools

Excellent problem solving, project management, interpersonal and organizational skills

SaaS and B2B experience preferred

Interest in GitLab, and open source software

You share our values and work in accordance with those values.

Leadership at GitLab

Hiring Process

Applicants for this position can expect the hiring process to follow the order below. Please keep in mind that applicants can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page .

Selected candidates will be invited to schedule a 30min screening call with one of our Global Recruiters

Next, candidates will be invited to schedule a first interview with the Hiring Manager

Next, candidates will be invited to interview with 2-5 teammates

There may be a final executive interview for any IC role, there will be an executive interview for any Manager level role.

Additional details about our process can be found on our hiring page .

Compensation

Compensation information for this role can be found on our Sales Commissions handbook page. On this page, we have an overview of the standard OTE base and variable split for each Sales job family. Also listed on the page, is our quota ramp information by segment as well as our seasonality assumptions. New salespeople who join after the fiscal year may be eligible for a super commission rate which pays out at a higher rate until the ramped quota is met - watch the video on the page to learn more!

Sales compensation plans are governed by the Sales Compensation Plan terms and conditions. Some differences may apply. For any specific compensation questions, please contact your manager (current manager or hiring manager).

To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.

Additional details about our process can be found on our hiring page .