At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

In our globalizing economy, the availability of skills and expertise is becoming more and more distributed. Within the Enterprise Technology team, we enable EY people to meet the increasing pace of business by delivering highly available solutions that empower them to work together where they want and how they want.

The opportunity

PPM Lead role is responsible for leading the team of project managers, project support specialists and business analysts to deliver IT projects across Enterprise Technology (e.g. deployment of new products, office moves, network and infrastructure projects, etc.) by using a range of project tools and techniques. This role is also responsible for implementation of the EY project management framework and ensuring compliance to the same. In this capacity, the lead will need to engage with senior customer stakeholders and collaborate in defining opportunities to continually improve, transform and deliver exceptional value from the service towards business and customer outcomes. The PPM Practice Lead is also expected to lead and partner with other technology functional units and also concurrently manage project leaders and team members who are directly responsible for program and project planning and successful execution.

The primary objective is to guide and mentor the team to ensure successful delivery of projects on schedule and within budget and quality to meet the organizational goals. The selected candidate will:

Responsible for the delivery of all the approved IT programs and projects on time, within budget, meeting client/business requirements and in compliance with all relevant standards

Leads project teams consisting of cross-functional, global and virtual groups and directly supervises staff, ensuring the appropriate expectations, principles, structures, tools and responsibilities are in place to deliver the program and deliver excellence

Contributes in delivering a scalable transition process to support the deployment of services into production

Builds successful partnership, persuades and influences internal and external stakeholders across diverse disciplines to promote engagement with the program and get stakeholder buy-in

Proactively identifies risks and issues on programs and leads the team to develop risk management and issues management plans

Your Key Responsibilities

Within large projects, defines and maintains realistic project plans, monitors progress against agreed quality and performance criteria and ensures programs of work are correctly allocated and resourced

Ensure adherence to the relevant program management processes - i.e. initiate, plan, execute, monitor and control and close, and the supporting processes e.g. scope, cost, time, issue, risk, resource, communication, stakeholder management

If required for critical and high-visibility programs, would take the responsibility to present plans, risks and recommendations to senior business leaders within EY

Works with project managers to provide support and guidance for the individual projects within a program of work and manage people / teams .

Actively contributes to the development and improvement of project governance framework for use across programs of work

Builds long-term relationships with internal and external IT and business leaders, ensuring engagement and formal agreement from a diverse range of stakeholders throughout

Using data and analytics tools to forecast customer and support impact for new projects and programs

Effective management of project resources against time, cost and materials

Design, Implement and guide project and support teams towards efficient and effective support models which maximize customer satisfaction, leveraging industry best practices such as PMI, ITIL and Agile methodologies

Track and report overall performance and related metrics to senior management

The position is responsible for providing strategic and operational advice and a coordinated approach to the management of ET Project Portfolio and the associated Project Management Methodologies

Identify areas of opportunities, undertake continual development and review of the Project Management Methodology as required

Develop and implement Project Management education and training based on opportunities and gap assessments

Responsible for achieving organizational budgetary goals through effective utilization of resources and efficiency methods that are identified as a part of continual improvements

Manage stakeholder client and business owner involvement in the project’s delivery, ensuring appropriate change management and communication planning

Effective communication with a variety of audiences at senior levels

Ability to manage risks to delivery unit and escalations pertaining to client and business specific impacts to the identified goals

Responsible for operational readiness to support new products and services as per technology and strategic roadmap

Responsible for delegation and segregation of duties as required with reporting delivery leaders and ensure implementation of the same

Responsible for driving organizational wide employee initiatives, benefits, learning and compliance metrics as per schedule and senior management directives

Skills And Attributes For Success

Excellent interpersonal and communications skills (both oral and written) with the ability to clearly communicate complex messages to a variety of audiences

Strong decision-making skills (quick and efficient decisions)

Demonstrated competency in developing and managing complex project plans, timelines, budgets, and critical paths

Thorough knowledge and related work experience of the project management process, theory and lifecycle, including Waterfall and Agile methodology, as well as Project Delivery Framework

Detail-oriented with proven ability to adapt to a dynamic environment and oversee multiple projects, manage schedules, resource allocation/planning and maximize work efforts across all teams

Possess excellent prioritization, resource planning and management skills as well as proven ability in the identification, assessment and contingency planning and managing for risk factors

Proven competency to effectively interact at all levels across the organization, working to build and maintain successful relationships across all departments

Proven competency in business analysis, requirements definition, and business case production

Skilled at creating and delivering executive level presentations

Proven consultative, conflict resolution, negotiation and facilitation skills to gain consensus and ensure delivery of initiatives

Possess a strong working knowledge of Information Technology Infrastructure Library (ITIL) and SIAM methodologies

Demonstrated flexibility and be able to work in a time-sensitive environment and meet strict deadlines with sudden and unpredictable changes that may occur

Ability to improve current processes and procedures; present opportunities for change and help implement them for the benefit of the organization

Possess a thorough understanding of information technology and its application to business issues; understands the use of information technology in a strategic context; is conversant with current technologies and trends relevant to the organizational goals

Self-starter with a strong work ethic, who sets high standards for self and others and demonstrates enthusiasm

Ability to lead virtual teams spread across EY and vendors

To qualify for the role, you must have

Education:

College degree in computer science / related disciplines or equivalent work experience in IT Industry

Experience:

15+ years’ experience in portfolio, program and/or project management with a successful project management track record in full life cycle information technology implementation projects, with proven record of execution to time and budget. Knowledge and understanding of standard project management tools (for example, Microsoft Project, PPM, etc.)

Certification Requirements:

Mandatory:

PMP / PRINCE 2

ITIL v2 or v3 Foundations training and higher levels of ITIL Certification

Agile Certifications (Any)

Desired:

Six-Sigma

SIAM

Ideally, you’ll also have

Financial management experience

Experience in Service Delivery

What We Look For

Thought leadership

Strategic Thinking

Automation & standardization

Relationship Management

Interpersonal & Influencing skills

Good communication skills

Data-driven decision making

What We Offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

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