The UCT Graduate School of Business invites applications from dynamic and energetic individuals with sound communication and sales and advisory skills, to apply for a permanent post of Client Liaison Officer, for the Executive Education Team. The primary purpose of the role is to maintain an integrated sales and business development function within the GSB’s Executive Education that will enable and support the achievement of the its recruitment strategies. The successful person will be required to assist with the growth of existing and new business. This will be achieved through proactive, professional and customer centric management of the sales process. You will report directly to the Department Manager of Executive Education. The role of the Client Liaison Officer includes but not limited to the following: • The overall effective and efficient management of enquiries of all Executive Education (EE) programmes, with the objective of sourcing, maintaining and converting queries in to applications on all programmes • Management of the medium term lead funnel particularly focusing on client-centricity, student enquiries, conversion cycle and ensuring of optimal student throughput levels • The recording, maintenance and analysis of programme statistics and insights for generation of reports and management of client relationships • Maintenance of the current and correct relevant student data on all GSB and UCT systems Requirements: • A relevant 3 year tertiary qualification • Minimum experience of 3-5 years of Sales, Marketing and Advisory, preferably in a higher education institute. • Experience with budgeting and financial administration • Well-developed and professional interpersonal and communication skills • Effective time-management skills and the ability to organise, prioritise and multi-task within a highly pressurised environment • Strong Project Management skills • High level of computer literacy Responsibilities: • Managing Sales conversions • Relationship Management • Capturing data and generating reports for market analysis • Executive Education Website Management • Liaising with GSB’s Marketing team to provide feedback on quality of leads being generated • Upholding GSB values The annual cost of employment for 2020, including benefits, is between R402 275 and R473 264.