Vacancy Alert: Tellers - Access Forex



Job Summary

Access Forex is a financial services company registered in Zimbabwe, South Africa and the United Kingdom as a Remittance Business that facilitates sending money home from the UK and SA conveniently. Our clients are at the heart of what we do, and we strive to create depth within new and existing client relationships in order to deliver nimble, flexible and innovative service. Our tellers, therefore, are a very important part of our business as they are at the contact point with our clients.

Branches:

(Harare, Bulawayo, Masvingo, Matabeleland North, Matabeleland South, Mashonaland Central, Mashonaland West, Mashonaland East, Manicaland and Midlands)

Duties And Responsibilities

• Serves customers by completing account transactions.
• Answers questions in person or on tethe lephone and refers customers to other Access Forex services as necessary.
• Cross-sells Access Forex products by answering inquiries, informing customers of new services and product promotions, ascertaining customers’ needs, and directing customers to the branch manager where necessary.
• Reconciles cash drawer by proving cash transactions, counting, and packaging currency.
• Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller/branch manager.
• Complies with operations and security procedures by participating in all dual-control functions, maintaining customer traffic surveys, assist with auditing of other tellers’ currency, and assisting in certification of proof.
• Maintains customer confidence and protects Access Forex operations by keeping information confidential.
• Contributes to team effort by accomplishing related results as needed.

Qualifications And Experience

• Interested candidates should possess a relevant business degree/HND from a reputable institution of higher learning coupled with one year of experience in a similar environment.