Requirements General Education Matric/SAQA Equivalent (Essential) Relevant ITIL certification and / or accreditation (Essential) General Experience 1-3 years’ experience in IT Service Management, managing and operating the function (Essential) Experience with UML designs and/or IBMI/SQL (Advantageous) *SAQA Accredited Equivalent* - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application. Financial Sector Conduct Authority (FSCA)** competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) - As a registered Financial Service Provider, we are mandated to ensure that all our representatives are always and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.