KNOWLEDGE, SKILLS & ABILITIES: Bachelor's degree required; Masters's level degree preferred. Minimum of 7 years of relevant Knowledge Management (KM) experience with increasing responsibility and scope of the role. Several years of experience with World Vision’s operations and business tools. Demonstrated ability to influence and lead change, create a collaborative environment and work in a complex matrix organization. Familiarity with developing and delivering knowledge sharing programs and with World Vision’s information infrastructure. Learning and knowledge sharing: open to new ideas; shares own knowledge; applies knowledge in daily work; builds partnerships for learning and knowledge sharing. Understanding of key knowledge and collaboration related technologies from a non-technical perspective. Helping people to see problems in new ways, analyse alternative solutions, and advance bold ideas to transform the lives of the children and families. Strong team leader, with strategic and comprehensive problem-solving capabilities (former World Vision or similar experience is strongly preferred). Excellent written and verbal communication in English.