Reporting Analyst x2

Job Description

Job Purpose

• To provide a comprehensive analytical reporting of the regional performance to enable appropriate strategic initiatives to be implemented.

Key Responsibilities

• Collates input with the objective of tracking KPIs. The KPIs include Usage, Revenue, Voucher Sales, Recharges, network performance and Device Sales. Tracking is done on a daily, weekly and monthly basis.
• Identifies and investigates anomalies from normal performance trends and advises the region causes of the anomalies.
• Mines and collates data for daily, weekly and monthly tracking and analysis.
• Regional reporting & presentation through collating input all areas for the preparation of periodic & ad-hoc presentations/reports
• Tracking of initiatives assigned to Area Managers by Regional General Manager from end to end and quantify revenue/cost associated.
• Mines and collates data for daily, weekly and monthly customer analysis for the region.
• Monitors subscriber growth, spend and consumption patterns and proposes interventions to the region.
• Analyses products launched within the region and their competiveness.
• Analyse segmentation data provided and provide a brief summary on the movements of these segments.
• Tracking performance of segments within the region (i.e segments created through the various innovations).
• Daily, Weekly, Monthly Reporting on Devices performance.
• Inventory Management through EOQ management and raising of purchase orders.
• Stakeholder Management/Customer Services – Interlink between the front line personnel and suppliers