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Real-Time Administrator
Posted in Other
3 years ago
Description :
Requirements
General Education
Grade 12/ SAQA Accredited Equivalent (Essential);
Bachelor of Commerce/ Information Technology or equivalent (Advantageous);
Avaya/CMS, IEX, Qstory experience and knowledge (Advantageous);
Lean Six Sigma White/Green Belt Certification (Advantageous)
General Experience
2 or more years experience in a contact centre and/or team lead experience (Essential);
Previous workforce management experience (Advantageous)
Experience in financial services industry (Advantageous)
SAQA Accredited Equivalent - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application. As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements.
You further consent to the relevant information being verified.
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