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Job Description

• Accountable for execution of tactical business plans (derived from BU Strategy) at operational level.
• Oversee the general operations of a funeral services business.
• Planning and allocation of resources.
• Manages direct (Team Leaders and Specialists) and indirect (Clerical staff) reports.
• Owns operational efficiency and quality including an operations balanced scorecard incorporating finance, people, process and customer dimensions of the business.
• Integrates decision making across all of these spectrums.
• Contributes to projects impacting on business deliverables.
• Makes major operational decisions within business plan.
• Provides operational and best practice context for internal environment.
• Builds relationships with peers and or colleagues that impact across business areas.
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Responsibilities

This role is accountable for execution of tactical business plans at operational level through other managers and their teams, over periods of 3 months to a year.

Accountable for execution of tactical business plans (derived from BU Strategy) at operational level.

Oversee the general operations of a funeral services business.

Planning and allocation of resources.

Manages direct (Team Leaders and Specialists) and indirect (Clerical staff) reports.

Owns operational efficiency and quality including an operations balanced scorecard incorporating finance, people, process and customer dimensions of the business.

Integrates decision making across all of these spectrums.

Contributes to projects impacting on business deliverables.

Makes major operational decisions within business plan.

Provides operational and best practice context for internal environment.

Builds relationships with peers and or colleagues that impact across business areas.

Skills And Experience

5 Years relevant work experience

Education

Bachelor of Commerce (BCom): Administrative Management (Required)