VACANCY - OPERATIONS MANAGER We are growing! Almond Africa in Bulawayo is looking for suitably qualified personnel to fill an opening within our company as an Administrator: Qualifications: Minimum Requirements: • Bachelor's degree in business administration, business management, accounting or economics • Clean class 4 driver’s license • Valid passport • Minimum of 2 years experience in a similar role with proven track record • At least 3 traceable written references Desired Attributes: • Technically sound (This is a key requirement) • Excellent multitasker • Strong leadership skills •. High quality standards • Highly organised • Good communication skills • Self motivated • Ability to work under pressure The Role: • Schedule all inspections, treatments and client visits • Planning, monitoring and reviewing workflow for technical staff • Communicate job expectations to technical staff • Assign duties and shifts and plan leave days for technical staff • Analyse process workflow, employee and space requirements and equipment layout, implement changes • Serve as primary point of contact when there are customer issues related to equipment quality, service, accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breakage of equipment etc • Communicate customer issues with rest of Management team and devise ways of improving the customer experience, including resolving problems and complaints • Handle all technical staff grievances and liaise with HR • Contribute operations information and recommendations to strategic plans and reviews • Forecast requirements; prepare an annual budget, schedule expenditures, analyse variances, initiate corrective actions • Develop operations systems by determining product/chemical and equipment handling and storage requirements. Develop, implement, enforce and evaluate policies and procedures develop for receiving product, equipment utilisation, inventory management and shipping/ imports • Responsible for all aspects of equipment and vehicle purchase and maintenance • Review and approve all operational invoices and ensure they are submitted for payment • Work closely with Branch Manager and rest of management team to set and/or implement policies, procedures and systems and to follow through with implementation • Communicate all operating policies and/or issues at department meetings • Work closely with the Branch Manager and team to perform analysis of our inventory and ensure we are utilising our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce any unnecessary expenses • Communicate and liaise with HSSEQ Coordinator and Administrator to ensure all processes remain compliant with organisational policies and procedures and governmental regulations