The South African National Space Agency (SANSA) is a public entity under the National Department of Science and Innovation (DSI). SANSA has a mandate to drive the promotion and use of space and cooperation in space-related activities. To achieve this mandate, the Agency fosters research in space science and technology, advances space engineering programmes, and supports the creation of an environment conducive to industrial development in space technologies within the framework of national government policy. More information about the organization can be found at http://www.sansa.org.za The following opportunity exists in Hermanus, Western Cape within the Space Science Programme to be filled by an individual with the relevant skills, drive, competencies and qualifications. This position requires the incumbent to be based in Hermanus.

IT Technician Reporting to the ICT manager, the incumbent will provide general ICT support and network infrastructure administration for the Space Science Programme and Hermanus Facility. This will include but is not limited to the following duties: Technical Support •Setup and maintenance of projection and audio systems •Install and configure desktop / laptop / network systems used by SANSA •Install, configure, troubleshoot, maintain, upgrade, and repair desktop / laptop /network hardware and peripherals used by SANSA •Responsible for maintenance in the Server Rooms Helpdesk support •Log and register calls to a ticket system to create tickets and to reflect a turnaround time •Provide remote support to off-site users as well as first-line telephone support to users on software and network related problems. •Compile and submit monthly reports on administration tasks such as backup, antivirus, common problems to ICT manager Network Administration •Identify and install appropriate firmware, network software and system updates •Monitor the performance of the network on a continuous basis IT Administration •Monitor for virus outbreaks, update antivirus server •Monitor the backup system and change when applicable •Procurement Administration for all ICT equipment required by the Space Science programme and Hermanus facility ICT Projects •Provide ICT support services to events as required e.g. ICT logical support to conferences, open days etc. •Support Space weather group with installations and training to clients •Provide any other identified project related IT support required Please NOTE that it is a requirement that the incumbent lives in the Hermanus area, not more than 20 km from the SANSA site, and this requirement will form part of the contract of employment. Communication will only be conducted with short-listed candidates. If applicants have not heard from us within 4 weeks of the closing date, they must assume that their applications were unsuccessful Please NOTE that the appointment will be on a level commensurate with qualifications and experience. Background verification, including criminal record, credit checks, security clearances, qualification and citizenship checks as well as competency assessment and psychometric testing, may form part of the selection process. SANSA subscribes to the principles of Employment Equity and welcomes applications from all persons with disabilities . Preference will be given to candidates in accordance with this. SANSA reserves the right to not make an appointment. Should you meet the above requirements, please apply by logging into https://jb.skillsmapafrica.com Closing date: 3 April 2020

The ideal candidate will have: •National Certificate in Information Technology - NQF level 5, or National Diploma in Information Technology - NQF level 5 •At least three to four years’ relevant work experience in network infrastructure and security, and administration. •Report writing skills •Knowledge of: oOutlook software oEnterprise Antivirus software systems such as ESET / Kaspersky oMicrosoft Active Directory oNetwork Switch Management oBackup Procedures oTroubleshooting oLinux oMicrosoft Operating Systems (Win10, Server 2008R2 or newer) oMicrosoft Office suite (Word, Excel, Powerpoint) Please NOTE that it is a requirement that the incumbent lives in the Hermanus area, not more than 20 km from the SANSA site, and this requirement will form part of the contract of employment.