Operational Context:

The Human Resources Associate supports the UNHCR’s People Strategy and contributes to the implementation of the 2018 independent Human Resources review, which resulted in the establishment of HR strategic priorities and the reconfiguration and transformation of the Division of Human Resources (DHR) from a largely transactional model into a strategic business partner for field operations and senior management. Having the right people in the right place at the right time is at the core of enabling UNHCR to protect and respond to persons of concern. By attracting, retaining and developing a talented, diverse and agile workforce while nurturing a culture of excellence, respect and wellbeing for all, UNHCR’s Human Resources acts as a strategic partner to the organization, enabling a people-centric culture.

The Human Resources Associate provides support,oversight, and assistance in the areas of operational support, workforce planning, assignments and talent acquisition, organizational cultural changes, HR policy implementation and duty of care in the area of responsibility (AOR). The incumbent maintains employee confidence and protects the organization and its workforce by keeping human resources information confidential.

The Human Resources Associate is supervised by the Associate HR Officer. The supervisor provides the incumbent with regular guidance. The incumbent works independently on regular assignments with an oversight from the supervisor, assisting him/her in personnel administration and other HR related matters. He/she will support the current focal point and HR team to administer medical insurance claims of locally recruited staff, as well as medical evacuations of UNHCR colleagues. The incumbent may maintain a direct working relationship with the operations overseen by the bureau and a number of units within the Division of Human Resources (DHR).

For this particular post, excellent organizational, communication and interpersonal skills are needed coupled with very solid HR management experience. The incumbent is expected to be proactive and service-minded. Knowledge of French is desirable.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties:

Human Resources Operational Support:

• Implement HR operational activities to ensure timely provision of HR solutions, prioritizing according to the needs and risks. This may include.
• Administration of recruitment, assignment and separation of local staff in the AOR, in accordance with UN/UNHCR rules and procedures.
• Update of personnel records in the Office, including MSRP entries into HR module where required.
• Assisting with recruitment and other procedures related to affiliate workforce, including MSRP entries into where required.
• Contribution to workforce planning activities.
• Provision of a HR customer service-oriented culture that values proactivity, continuous improvement, innovation and high performance.
• Enforce compliance with UNHCR’s Human Resources policies and procedures and the UN staff rules, regulations and UNHCR administrative instructions.

Assignments and Talent Acquisition:

• Participate in the recruitment of local staff including the issuance of vacancy notices and arranging for required tests and interviews, and preparation of submissions for the review by the Assignments Committee (AC).
• Assist in organizing outreach campaigns to attract diverse applicants.
• Track and report on recruitment and assignments activities.

Advice to staff and contribution to an inclusive work environment.

• Build dialog and outreach with the workforce; answer questions, and provide information to staff as to where to go for help or ask questions.
• Advise staff members and affiliate workforce on their rights, obligations, benefits and entitlements.
• Be proactive in identifying issues, themes and patterns affecting the workforce’s health and welfare, including sexual harassment and abuse of authority.
• Assist in the provision of on-boarding, induction, re-integration into the workplace and off-boarding to colleagues.
• Assist in implementation of HR initiatives that support organizational culture change such as good people management practices, and promoting gender, inclusion and diversity.

Duty of Care:

• Assist in the security and medical evacuations of UNHCR personnel. Maintain daily tracking record of staff and families to provide accurate information in case of emergency.
• Administer UNHCR medical insurance plan for locally recruited staff.
• Perform other related duties as required.

Minimum Qualifications:

Education & Professional Work Experience

Years of Experience / Degree Level

• For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher.