DATA PROCESSING CENTRE (DPC) MANAGER, CUSTOMS & EXCISE – LEVEL 6 (3 POSTS)

Duties and Responsibilities

 Supervise staff within the DPC to ensure proper amounts of duty/tax are collected.

 Enforce full compliance with laws administered by Customs on behalf of other agencies and that consignments meeting all Customs requirements are cleared with a minimum of delay in line with the principle of trade facilitation.  Efficient and effective management of the Data Processing Centre’s (DPC) work force and operations. Monitor the bill of entry turnaround time to serve clients as per Client Charter.

 Follow up on outstanding bills of entry.

 Conduct random checks from system reports to ensure that clearances adhere to required procedures and controls.

 Prepare appeals, submit to the Head and make recommendations for Value or Tariff Rulings.

 Respond and implement internal and external audit recommendations.

 Interpret and implement legislation and organizational policies effectively and efficiently.

 Assist in identifying training needs and facilitating Human Capital development.

 Conduct periodic meetings and workshops with stakeholders.

 Establish a culture of excellence in the section through the Performance Management system.

 Implement integrity action and service level agreement for the section.

 Review of policies, processes, procedures, operational guidelines and recommend the necessary change for approval.

 Promote good industrial relations and staff welfare Job skills and Competencies

 Self-starter with ability to work under pressure and beyond stipulated hours. 7

 Unquestionable integrity.

 Good communication and interpersonal skills.

 Sound technical and decision making skills

 Ability to work with minimum supervision.

 Good organizational, people and time management skills.

 Team player who is innovative and analytical.

Qualifications and Experience

 A Bachelor’s degree in Accounting / Economics / Fiscal Studies / Business Studies / Business Management / Business Administration / Sociology or equivalent OR Full CIS OR Higher National Diploma in Accounting / Business Studies or equivalent.

 An MBA / MSc an added advantage.

 Thorough knowledge of Customs & Excise legislation and procedures.

 At least 5 years’ experience in Customs & Excise and or Taxes working environment in a supervisory grade.  Expert knowledge of ASYCUDA World is a prerequisite