2nd Line IT Technician

What’s In It For You…

• 40 days paid holiday annually - (28 days + bank holidays + extended festive period shutdown)
• All of our team members qualify to become partners within our organisation, following the usual probationary period. On this partnership model, each partner is eligible to receive a share in the profit of our business, along with the opportunity for real input into its management and financial performance. Partners have additional special benefits including the opportunity to work from home on certain days.
• You'll be joining a group of fun, friendly, and geographically diverse professionals who love our work and get a kick out of over-delivering for our clients.
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NOW WE’VE GOT YOUR ATTENTION, ALLOW US TO EXPAND...

About Our Organisation…

We are a dynamic London-based web and digital agency working with clients from well-known brands to innovative start-ups, creating custom websites and eCommerce stores, as well as bespoke apps and CRM systems.

We believe in investing in people and want to build an organization that everyone benefits from in both the short and long term. Considering this philosophy, we have Investors in People, Living Wage and Disability Confident accreditation, amongst others.

IT ENGINEER 2ND LINE - WELCOME TO YOUR DREAM JOB…

If you are up to the challenge of working under pressure in a demanding but rewarding environment then read on…

The Role - What’s It About…

If you’re a megastar with exceptional technical background and knowledge of networks, Win & Mac user support then this job is for you….

If you are passionate about technology, constantly seeking to learn and improve your skillset, then you are the type of person we are looking for!

THE FINE PRINT…

Mandatory Skills - 2 To 4 Years Experience In

• Commercial experience within a similar role
• Windows 7,8 & 10 Administration and Support
• Active directory Administration
• Networking knowledge
• Office 365
• Azure
• Ticketing systems such as Freshdesk
• Anti-virus software
• Best business practice
• Good Customer service
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A High Level Of Proficiency In

• Responsible team player who is capable of working on their own initiative and can make a fresh and positive contribution to the Service Desk Team
• IT Engineer work across 1st line to 2nd line
• Best business practice
• Good Customer service
• Networks, Win & Mac user support
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If this sounds like your dream job and you’d like to become a part of our success story, please apply with your CV and we’ll get back to you!