TotalEnergies Territory Manager Position Arises in Harare, Zimbabwe
TotalEnergies is actively seeking a Territory Manager in Harare, Zimbabwe, to oversee various aspects of their operations. This role comes with a wide array of responsibilities and challenges, in a region where economic and political dynamics are currently in flux. We delve into the details of this intriguing opportunity, highlighting the key roles and responsibilities of the Territory Manager in Harare.
HSEQ and Integrity Performance
The Territory Manager will play a crucial role in upholding Health, Safety, Environment, and Quality (HSEQ) standards at TotalEnergies’ service stations. Timely reporting of anomalies and incidents is imperative for maintaining a safe and ethical environment.
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Sales Budget Achievement
Achieving sales budget targets is a core responsibility. This involves white products, lubricants, and SFS. The Territory Manager will strive for an 85% achievement rate in the critical areas of Top Service and plot/station prospecting.
Control of Business and Assets
TotalEnergies emphasizes the need to maintain control over business and assets. This includes responsibilities like MLA renewal, stock controls, sales controls, and diligent follow-up on audits. Monitoring credit terms, especially ensuring a 7-day window for Retail, is vital.
Proper Customer Portfolio Management
Managing and maintaining customer portfolios is essential, as is timely reporting. This aspect involves maintaining customer accounts, handling stocks, and ensuring supplies are efficiently managed.
Activities: Animation, Training, and Quality
The Territory Manager is expected to engage in animation, training, and quality management. Regular station visits are necessary, with a minimum of one monthly visit documented and countersigned by the dealer or representative. Ensuring the implementation of Top Service standards, offering training as needed, and logging station information are integral to this role.
Management and Profitability
The Territory Manager will oversee the contractual and legal framework of each station, liaising with government agencies on behalf of TotalEnergies. Financial monitoring, including profitability tracking and reconciliation, is a significant aspect of the role.
Reporting and Risk Management
Accurate reporting of station activities and risk management is crucial. This includes financial reviews, stock control, safety inspections, and various reports that ensure smooth operations.
Operations and Commercial Supervision
Supervising retail sales functions and ensuring compliance with marketing policies are pivotal for commercial success. The Territory Manager is expected to adapt group marketing policies to the local environment and work towards sales improvements and target realization.
Commercial Development & Project Management
The role extends to assisting dealers in identifying business opportunities, diversification activities, and monitoring shop and card-related initiatives. Competitive intelligence and network development are also part of the purview.
Other Responsibilities
Additionally, the Territory Manager may be called upon to perform various other duties as requested by higher management.
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Context and Environment
Zimbabwe’s socio-economic and political landscape is undergoing significant changes, affecting the industry’s dynamics. The scarcity of hard currency and the risks of fraud and unethical behavior underscore the importance of ethical leadership and compliance. The incumbent in this role will need to navigate a regulated market, with complexities due to its landlocked position and global trading house influence. TotalEnergies has a substantial market share in Zimbabwe, which the Territory Manager will be responsible for defending and optimizing.