Sterling Hotels In Borrowdale Is Currently Recruiting: Front Office / Receptionists, Barman/Waiters & Chefs
We Are Hiring!
Front Office / Receptionists
Duties And Responsibilities
- Welcoming Or Greeting Guests
- Responding To Guests’ Queries and Requests
- Answer And Forward Calls
- Arrange Guest Bookings And Reservations
- Keep A Tidy And Orderly Workplace
- Make And Confirm Reservation For Guests
- Ensure Proper Room Allocation
- Attend To Guest Complaints And Problems
- Arrange Conference Bookings And Scheduling
- Process Payments Of Guest Accounts
Qualifications And Experience
- Customer Service Orientation
- Planning And Organising
- Ability To Multi-Task
- Effective Verbal And Written Communication Skills
- Conflict Resolution Skills
- Flexible Regarding Work Schedule
- Ability To Respond Appropriately To Diverse Customers And Guests
- Professionalism
- Fluency In English
- Diploma In A Related Field
- Must Be Between 21 And 35 Years
- Guest Customer Relations Preferably In The Hospitality Environment
- Smart & Presentable
Email CVs to admin@sterlinglodges.com Deadline: 03 October 2022
Barman/Waiters
Responsibilities
- Stocking service areas with supplies such as coffee, food, tableware, and linens.
- Being present in the service area to welcome and serve guests that require services.
- Taking and serving food/drinks orders and up-sell any additional products as per SOPs
- Ensuring orders are delivered to guests as per meal item standards.
- Cleaning restaurant floors, tables and equipment in preparation for service.
- Delivering guest bills and changes to guests/customers.
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
- Interact with customers, take orders and serve snacks and drinks
- Assess customers’ needs and preferences and make recommendations
- Mix ingredients to prepare cocktails
- Check customers’ identification and confirm it meets the legal drinking age
- Restock and replenish bar inventory and supplies
- Comply with all food and beverage regulations
Qualifications And Experience Qualifications
- Minimum of 2 years experience in a similar role.
- 5 O Levels including English Language
- National Certificate in Hotel Catering
Email CVs to admin@sterlinglodges.com Deadline: 03 October 2022
Chefs
Summary
Position for a reliable, creative, experienced and hardworking chef has arisen and suitably qualified candidates are encouraged to apply.
Duties And Responsibilities
- Creating menu ensuring variety and quality.
- Carrying out food costing.
- Ordering and monitoring food supplies.
- Preparing high-quality dishes.
- Maintaining cleanliness and hygiene in the kitchen
- Training junior chefs
- Working unsupervised and delivering quality food.
Qualifications And Experience
– Degree, diploma, a certificate in Culinary Arts or equivalent.
– Minimum 2 years of relevant working experience.
Email CVs to admin@sterlinglodges.com Deadline: 03 October 2022