Old Mutual is Looking For a Branch Manager in Central Avenue
Old Mutual, a steadfast advocate of African opportunity, is currently seeking a dynamic individual to fill the crucial role of Branch Manager at their Central Avenue location in Harare. The firm values diversity, and the chosen candidate will play a pivotal role in leading and managing staff to achieve service and sales objectives.
Job Description
The Branch Manager will be responsible for overseeing staff, ensuring compliance with processes and procedures, and aligning with the Financial and service objectives of the Business Unit. Key responsibilities include:
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1. Leadership and Communication:
- Communicate sales and operational targets to staff.
- Enforce internal controls and effective cash management processes.
2. Monitoring and Achieving Targets:
- Monitor branch targets and sales growth.
- Implement strategies to achieve business objectives and profitability.
3. Compliance and Risk Management:
- Ensure staff adherence to operational and legislative requirements.
- Take corrective action to address non-compliance and mitigate risks.
4. Client Relationship Management:
- Track and follow up on client comments, complaints, and compliments.
- Build collaborative relationships with stakeholders to retain clients.
5. Operational Efficiency:
- Manage expenses within the agreed budget.
- Increase branch profitability through effective cost management.
Key Result Areas
- Management of Sales Budget.
- Effective client service management.
- Streamlined branch operations.
- Supervision and development of staff.
Competency Requirements
- Gaining commitment.
- Technical Knowledge.
- Team orientation.
- Planning and Organizing.
- Ownership.
- Information monitoring.
- Decision making.
- Client Focus.
Skills
- Business acumen.
- Strategic thinking.
- Effective communication.
- Conducting surveys and analysis.
- Internal controls management.
- People management.
- Relationship building.
- Sales and budget management.
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Education
- Bachelor of Commerce: Business Studies in Business Management.
- Bachelor of Commerce: Finance and Banking.
To Apply
This opportunity at Old Mutual offers a platform for the selected candidate to contribute to the firm’s growth, uphold service standards, and play a pivotal role in achieving transformation goals. Applications are welcome until November 16, 2023.