Hotel Supervisors, Food and Beverage Controllers, Barman/Waiters & Chefs Vacancies @ Sterling Lodges
Sterling Hotels
We Are Hiring!
Hotel Supervisor
Duties And Responsibilities
- Maintain a high level of cleanliness and organization throughout the hotel
- Train new employees in their duties and responsibilities
- Schedule and assign work tasks to employees
- Inspect guest rooms and public areas to ensure they meet standards
- Respond to guest complaints and take appropriate action to resolve them
- Investigate accidents and incidents and take appropriate action to prevent recurrences
- Monitor inventory levels and order supplies as needed
- Prepare reports on employee performance and departmental operations
- Enforce safety regulations and policies
- Assist in the development and implementation of hotel policies and procedures
- Participate in the interviewing and hiring of new staff
- Conduct performance reviews for subordinates
Qualifications and Experience
- Degree of Diploma in Hospitality and Tourism
- Proven experience as a hotel supervisor or similar role
- Excellent customer service skills
- Outstanding leadership and organizational abilities
- Problem-solving aptitude
- Good communication and interpersonal skills
Food and Beverage Controller
- Able to effectively control Food & Beverage Costs.
- Control the Food and Beverage outlets in terms of wastage, pilferage and efficiency.
- Prepare variance analysis for food & beverage and communicate with relevant parties.
- Update and maintain receipts in the systems
- Check and cross-verify if all sales have been transferred correctly to the Property Management systems (PMS).
- Check the cost of sales in all F&B outlets and ensure that the costs are within budget.
- Check the menu pricing on the POS systems and ensure the correct prices are loaded.
- Check the restaurant and bar checks daily.
- Check the complimentary and confirm that all are approved.
- Tally all end-of-shift reports generated from all POS tills.
- Continuously study weaknesses in F&B control implemented at the Hotel and provide suggestions for improvements.
- Check the daily Food & Beverage revenues report submitted by the income audit for the accuracy of covers and average check.
- Responsible for preparing daily Food and Beverage reports and distributing them to management.
- Responsible for monthly F&B reports and distribution to management.
- Responsible for surprise spot checks at all F&B outlets.
- Prepare Duty Drinks and management report and confirm that this is as per entitlement.
- Prepare the daily and monthly cost report department in relation to the cost of sales.
- Prepare daily staff meal cost reports.
- Participate in stock-taking at restaurants.
- Spot-check on the receiving department to ensure that the scales are correct and goods are checked for quality.
- Check and ensure that no material is issued out from the store without requisition or approval from the respective department head.
- Check and ensure all menu items have a recipe.
- Coordinate with restaurant management and finance to sort out issues pertaining to F&B.
- Any other tasks as and when required by the management.
Qualifications and Experience
Bachelor of Commerce or Similar or 4-year bachelor’s degree in Finance and Accounting or similar major
At least 3 years experience in the same role with an up-scale hospitality environment.
Barman/Waiter
Responsibilities
- Stocking service areas with supplies such as coffee, food, tableware, and linens.
- Being present in the service area to welcome and serve guests that require services.
- Taking and serving food/drinks orders and up-sell any additional products as per SOPs
- Ensuring orders are delivered to guests as per meal item standards.
- Cleaning restaurant floors, tables and equipment in preparation for service.
- Delivering guest bills and changes to guests/customers.
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
- Interact with customers, take orders and serve snacks and drinks
- Assess customers’ needs and preferences and make recommendations
- Mix ingredients to prepare cocktails
- Check customers’ identification and confirm it meets the legal drinking age
- Restock and replenish bar inventory and supplies
- Comply with all food and beverage regulations
Qualifications And Experience
- Minimum of 2 years experience in a similar role.
- 5 O Levels including English Language
- National Certificate in Hotel Catering
Chef
Summary
A position for a reliable, creative, experienced and hardworking chef has arisen and suitably qualified candidates are encouraged to apply.
Duties And Responsibilities
– Creating a menu ensuring variety and quality.
– Carrying out food costing.
– Ordering and monitoring food supplies.
– Preparing high-quality dishes.
– Maintaining cleanliness and hygiene in the kitchen.
-Training junior chefs.
– Working unsupervised and delivering quality food.
Qualifications And Experience
– Degree, diploma, a certificate in Culinary Arts or equivalent.
– Minimum 2 years relevant working experience.
Email CVs to admin@sterlinglodges.com Deadline: 12 January 2023