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Security Operations Centre (SOC) Supervisor

Posted in Other

UNDP Zimbabwe

Job Type

Full Time



Description :


Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Under the guidance and supervision of the most senior security professional in Zimbabwe, the SOC Supervisor oversees the operations and activities of the SOC team, ensuring that the SOC supports key functions and operations of the United Nations by delivering reliable and consistent services to UNSMS personnel and security managers

Duties And Responsibilities

Coordinate Duties of SOC Assistants

  • Coordinate the shift system to ensure effective coverage hours as defined in the security risk management measures (SRMM) or as applicable, considering coverage during personnel absences or where additional support is required during an emergency.
  • In coordination with the most senior security professional, ensure SOC assistants are trained and capable of delivering services at the expected level. Ensure regular refresher training is provided as and when required. This must also include SOPs and training components related to supporting gender-based security incidents, initial actions and response to same, and handling sensitive information cognizant of confidentiality requirements.
  • Monitor individual team members’ performance; provide guidance and instruction when required.

Overseeing Daily Operations.

  • Coordinate the reception, transmission and relay of security and safety messages and information on behalf of the Designated Official (DO)/Senior Security Personnel, as applicable, via all identified means of communication to personnel.
  • Oversee the monitoring of the movement of field missions in accordance with the identified measures from the security risk management (SRM) process and appropriate local standard operating procedures (SOPs).
  • Ensure all incoming/outgoing information messages to concerned UN personnel/entities are registered, timely distributed and logged appropriately.
  • Coordinate the undertaking of personnel headcount and communications checks in accordance with instructions from the DO/ASC/Senior Security Professional, as applicable, or an established SOP in a timely and accurate manner.
  • Supervise the SOC personnel to direct personnel to the nearest response team emergency services and support structures of the host government and local authorities during security or safety incidents.

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